Erlanger Medical Center


975 E 3Rd St
Chattanooga, TN 37403
Phone Number: (423) 778-7000

Map and Directions to Erlanger Medical Center

The data below is based on 300 or more completed surveys with a 34% patient survey response rate.

Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well.
This Hospital 6%
State Average 5%
National Average 5%
Percent of patients who reported that their nurses "Usually" communicated well.
This Hospital 18%
State Average 17%
National Average 19%
Percent of patients who reported that their nurses "Always" communicated well.
This Hospital 76%
State Average 78%
National Average 76%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.
This Hospital 4%
State Average 4%
National Average 5%
Percent of patients who reported that their doctors "Usually" communicated well.
This Hospital 15%
State Average 13%
National Average 15%
Percent of patients who reported that their doctors "Always" communicated well.
This Hospital 81%
State Average 83%
National Average 80%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.
This Hospital 12%
State Average 10%
National Average 11%
Percent of patients who reported that they "Usually" received help as soon as they wanted.
This Hospital 27%
State Average 25%
National Average 25%
Percent of patients who reported that they "Always" received help as soon as they wanted.
This Hospital 61%
State Average 65%
National Average 64%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.
This Hospital 8%
State Average 7%
National Average 7%
Percent of patients who reported that their pain was "Usually" well controlled.
This Hospital 23%
State Average 23%
National Average 24%
Percent of patients who reported that their pain was "Always" well controlled.
This Hospital 69%
State Average 70%
National Average 69%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.
This Hospital 20%
State Average 22%
National Average 21%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.
This Hospital 19%
State Average 17%
National Average 19%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them.
This Hospital 61%
State Average 61%
National Average 60%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.
This Hospital 14%
State Average 10%
National Average 9%
Percent of patients who reported that their room and bathroom were "Usually" clean.
This Hospital 24%
State Average 18%
National Average 20%
Percent of patients who reported that their room and bathroom were "Always" clean.
This Hospital 62%
State Average 72%
National Average 71%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.
This Hospital 9%
State Average 8%
National Average 12%
Percent of patients who reported that the area around their room was "Usually" quiet at night.
This Hospital 29%
State Average 27%
National Average 30%
Percent of patients who reported that the area around their room was "Always" quiet at night.
This Hospital